Making the case

As we move into recovery from the COVID 19 crisis, we are returning to a world of uncharted territory. Now, more than ever, making real connections with members is vital. Businesses have had to make tough decisions during this time, and their chamber membership will become one of those unless you can present real value. If your member engagement has never been anything other than the newsletter and an invoice, now is the time to review your process and make some changes.

• The work of a chamber of commerce never ends. 
• There are never enough staff members to do all the work.
• It takes time to learn the language, making seasoned chamber professionals few and far between.
• Members are your lifeblood. 
• With limited staff time, direct connection with members is often pushed to the bottom of the list, and yet it is critical to sustainability. 

My service is an opportunity to add a valuable member to your team with these benefits:

• No staff-related HR costs.
• No physical office space or other direct staff requirements.
• Time freed up for your staff to focus on other work.
• Having dedicated time, from a seasoned professional who speaks the chamber language, uses your voice, and engages your members with consistency.

• Having someone with extensive chamber experience allows for quick pivots in conversations with members. If the needs of the member can be aligned with chamber value, their chamber experience can quickly be shifted from lukewarm or negative to positive and engaged.
• If even two members renew who might not have otherwise, you've paid for that month's fee for service. The opportunity for even higher conversion is there because your members want to know you care enough to check in on them. 
• They will hear from you with a significant and personal touch that is something other than what they get from you in their inbox or mail.
• You will receive monthly, dedicated reports that share what your members are saying. This information will inform you on how to do better or let you know they think you're doing great!